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Citynet Customer Newsletter

Inside this issue:
Citynet Customer Newsletter Interest in Managed Services Up Despite Economy
Citynet Customer Newsletter
Citynet Customer Newsletter Citynet Golf Outing 2009
Citynet Customer Newsletter
Citynet Customer Newsletter Citynet Receives Recognition from Cisco Systems
Citynet Customer Newsletter
Citynet Customer Newsletter Citynet Customer Highlight: BenQueenPhotography.com
Citynet Customer Newsletter
Citynet Customer Newsletter Your Children and the Internet
Citynet Customer Newsletter
Citynet Customer Newsletter
Citynet Customer Newsletter
Citynet Customer Newsletter
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Citynet Customer Newsletter
Interest in Managed Services Up Despite Economy

Despite the down economy, managed services are getting a boost of late. According to a recent Forrester Research report nearly 20% of IT professionals are purchasing more managed services. Nearly half (47%) of enterprise respondents and just over one-third (37%) of small business respondents report purchasing managed/outsourced services.

"While the down environment is making most technology areas suffer, managed services is getting a boost as firms look for more flexible payment models that limit capital expenditure but also can keep them current with technology changes that help their firm," said Ellen Daley, vice president and research director at Forrester. "This further accelerates an industry move to a more flexible services model for fulfillment of telecom, network, and IT technology changes."

Of course cost savings has been a top reason for companies turning to managed services, but both enterprise and small business respondents also say they are motivated to use managed services in order to focus on their core business competencies and not on just keeping the network running.

Interesting findings from the report include:

• 22% of enterprise respondents and 24% of small business respondents reported adopting unified communications (UC). The main motivations for adopting UC are cost savings and increasing communication flow between employees.

By using the intelligence of the network for context and collaboration, your organization can move with greater speed and agility. Employees, business partners, and customers can connect in real time and conduct business across multiple work spaces. Let the Unified Communications Experts at Citynet show how your business can benefit from UC and create a customized Cisco UC Solution for you.

• Nearly 65% of enterprise respondents and almost half of the small business respondents are now using wireless networks. Citynet's Managed Services Team can set up and secure your network and keep it up and running at its optimal health.

• 34% of enterprise respondents report using VoIP services;
14% of enterprise respondents are expanding or upgrading their VoIP environment. 34% of small business respondents say that they've already implemented a desktop VoIP solution, and another 9% of small business respondents are upgrading or expanding their current one. Contact the VoIP Experts at Citynet to learn about VoIP technology that can provide your business with sophisticated calling features and increased worker productivity all while signifigantly reducing your costs.

 

 
Citynet Golf Outing 2009

Citynet and many of our customers enjoyed a perfect day of golf and sunshine as part of our annual Customer Appreciation golf outing.  The yearly event was held last week at the scenic Bridgeport Country Club in Bridgeport, WV.

Teams comprised of valued customers and Citynet employees teed off on the links to take the opportunity to network and to enjoy some “friendly” competition.

The 1st, 2nd, and 3rd place finishers were:

1st Place
The Wells Fargo Team:
John Aman
Ken Jeskowich
Randy Cober
Dave Hawkins

2nd Place
Terry Depew – Linsly School
Bryson Makrush – Gabriel Brothers
Tom Miller – Gabriel Brothers
Harry Gillum – Showtime Music

3rd Place
The Cava and Banko Team:
Larry Cottrill
Andrew Banko
Jim Cava Jr
Dan Cava

 

 
Citynet Receives Recognition from Cisco Systems

Citynet has achieved another prestigious specialization from Cisco Systems.  “We were notified that we’ve earned the Cisco Advanced Security – USA certification.  This will allow us to provide even more customer services, including the ability to protect the products and services that our customers rely upon”, said Luther Toney, Chief Technology Officer for Citynet.

 The Cisco Advanced Security Specialization recognizes Citynet for their knowledge and expertise in selling, designing, installing, and supporting comprehensive, integrated network security solutions. This specialization enables Citynet to address a wide range of customer needs--from enterprise-scale organizations to small and medium-sized business (SMB) customers.

The focus of the specialization is on developing sales, technical, and services capabilities that distinguish Citynet as being among the industry’s elite in providing integrated, collaborative, adaptive security solutions. 

Citynet also recently received additional specializations in Wireless, and Advanced Routing and Switching.

 

 
Citynet Customer Highlight: BenQueenPhotography.com

Ben Queen Photography - Capturing People Engaged in Life.
 
Citynet is proud to announce the launch of the recreated and expanded www.benqueenphotography.com Web site.
 
The newly redesigned and expanded website allows multiple photographers to offer their photographs for sale on the website. Site visitors can search and find photographs, browse galleries and quickly and easily purchase photographs through a fully online transaction.  The website offers amateur photographers a one-stop-shop for an opportunity to show their work and to sell their work, not have to bother with credit card accounts or website management all via the internet, and without having to pay any kind of registration fees or memberships.
 
The Ben Queen Photography business began in 2007, when Ben Queen, then 12 years of age, combined his love of photography, sports and making his own money into an online business - benqueenphotography.com.  In June 2008, the Harrison County Chamber of Commerce named Ben the "2008 Young Entrepreneur of the Year".  With the support of family, friends, neighbors and the local business community, Ben watched his business steadily grow.  Then in January 2009, Ben received national recognition for his photo "The Longest Yard" which won the  "2009 National Amateur Photo Contest" sponsored by Canon USA and the Professional Football Hall of Fame.
 
Ben knew it was time to expand his business, so with the help of his parents, Michael and Paula Queen, he enlisted Citynet to recreate and expand the benqueenphotography.com website.
 
"Citynet took an idea from a 13-year old and developed it into a user-friendly and customer-friendly Web site that showcases the work of amateur photographers in the most unique photography site available on the Internet.  We're proud of our son and very pleased with Citynet's product." states Mike Queen.
 
 
Respresentatives of Ben Queen Photography are empowered to manage photographer affiliates (Event Photographers), galleries, photographs, receive and process orders, issue payments to photographers, generate accounting reports and manage content areas within the website.  Event Photographers have the ability to manage their galleries and photographs, view and track their order history and the payments they receive and maintain their own content for their section of the website.
 
Mike went on to state that, "The staff at Citynet did what they said they could do when they said they could do it.  On time and on budget."
 
Ben Queen Photography invites any teen or adult amateur photographer that would like to post their photography for sale to visit the website and apply for EP status.
  

The Web Development Experts at Citynet can turn your ideas into reality too. We can create everything from a simple, professional Web site to a customized and secure E-Commerce solution; from easy-to-use Content Managment Systems (CMS) to cutting-edge Search Engine Optimization (SEO) tactics and much, much more. The possibilities are endless!

 

 
Your Children and the Internet

Now that school has started it's a good time to examine how you monitor your children's usage of the Internet. Citynet strongly advises parents to educate themselves and their children about the very real dangers lurking on the Internet.  We’ve all read about child stalkers and peddlers of pornography.  Everyone with young children at home needs to have some form of Internet site blocking.

Below are some helpful safety tips for protecting your kids when they are online.

 Use an Internet filter.
An Internet filter will run in the background on your computer while your kids are surfing the Internet. It filters pornographic and other offensive content, monitors each surfer's online journeys, blocks access to certain web sites and newsgroups, keeps kids out of the questionable chat rooms and logs their online activities.

If possible, keep the computer in a visible place in the house.
Ask questions. Walk by and check what is on the screen. If your child quickly closes the screen, this is a red flag and should be investigated.

Spend time on the Internet with your children.
Go online with your children as often as possible and help them identify inappropriate communications. Give them a chance to show you what they have learned or the things they like. Send E-Greetings and Christmas cards to family and friends or participate in interactive games together. Ask your children to tell you about their cyberspace friends, just as you would want to know their real-life friends.

Schedule Internet use for your children.
Limit young grade-schoolers to 30-60 minutes a few times a week; older kids may need more frequent access for school projects. This will make them more responsible in using the Internet.

Limit your children to only certain websites, newsgroups and chat rooms.
Sit down with your child and agree on types of websites your child may and may not visit. Limit the use of Instant Messaging and chat rooms.

Never give out personal information.
Instruct your kids never to give out personal information (name, address, age, telephone number, password, credit card number, and so on) in chat rooms, email, or bulletin boards. Be aware that Web sites for children— even the most reputable ones—sometimes ask for e-mail and home addresses, telephone numbers, and parents’ professions before allowing children to enter.

Stay away from online profiles.
Instruct your kids never to have online profiles, so they will not be listed in directories and are less likely to be approached in children's chat rooms, where pedophiles often search for prey.

Use nicknames instead of real names.
A nickname—an online alias—is also vital to protecting privacy because it conceals a person’s real identity. Consider sharing the same nickname and e-mail address with your children under 14 so that you can closely monitor the instant and e-mail messages that come to them.

Never allow a child to arrange a face-to-face meeting with someone they met online.
Instruct children to never arrange a face-to-face meeting with another computer user without parental permission. Never allow them to get together with someone they "met" online without first checking this “friend” out to the best of your ability. If a meeting is arranged, make the first one in a public place, and be sure to accompany your child. Thus, someone indicating that "she" is a "12-year-old girl" could in reality be a 40-year-old man.

Randomly check their Web browsing history.
Viewing the log of visited web sites can give you enough information about your kid’s habits, interests and online friends. Normally you should do this only occasionally but if your child becomes secretive, then you should check more often. If you find that the history of sites visited is deleted in your Web Browser, this is a signal that something is going on and should be investigated.

Teach children be careful with e-mails from people they do not know.
Instruct your child never to open emails, especially with attachments, from people they do not know. Most likely these emails contain a computer virus or they are mass mailing (spam) e-mails with inappropriate content.

Report Internet Abuse
If you become aware of the transmission, use, or viewing of child pornography while online, immediately report this to the National Center for Missing and Exploited Children’s CyberTipline at 1-800-843-5678.

The Internet is a great place for kids. By applying real-world parenting skills and remedies to the wired world, you can make the Internet a safe place for your child to learn and play. The more time you spend with your children, the more rewarding the whole experience of the Internet can be, and the more their safety is ensured.

 

 
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